Terms for text messaging with Thrive Housing.
Last updated: June 2026
By opting into SMS from a web form or other medium, or by texting Thrive Housing first, you agree to receive SMS text messages from Thrive Housing LLC ("Thrive Housing"). These Terms & Conditions govern that messaging.
Messages are for customer care and may include responses to your inquiries, application and referral follow-up, appointment and move-in reminders, and account or housing-related notifications. We do not send messages containing protected health information by SMS.
Message frequency may vary based on your interactions with us.
Message and data rates may apply, depending on your mobile carrier and plan.
To opt out at any time, reply STOP to any message. After you send STOP, we will send a one-time confirmation and will stop sending you SMS messages. You may opt back in at any time by texting us again or submitting a new request.
For assistance, reply HELP to any message, call us at (380) 777-8782, or visit our website at thrivehousingohio.org.
Your privacy matters. SMS consent is not shared with third parties or affiliates. See our Privacy Policy for how we collect, use, and protect your information.
Carriers are not liable for delayed or undelivered messages.